Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within [1–3 business days] after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

  • Local/Within Country: [2–5 business days]

  • International Orders: [7–15 business days]

Please note that delivery times are estimates and may vary due to weather, holidays, customs, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and order details.

We may occasionally offer free shipping promotions. Any applicable promotion will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email containing your tracking information, when available. You can use the tracking number to monitor your package.

Incorrect or Incomplete Address

Please make sure your shipping address and contact information are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to assist you before the order is dispatched.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost in transit, please contact us at [your email/contact information]. We will work with the shipping carrier to investigate the issue.

Damaged Packages

If your package arrives damaged, please contact us within [24–48 hours] of delivery and provide photos of the package and the damaged item. We will review the issue and help resolve it according to our return and replacement policy.

International Shipping

For international orders, customers may be responsible for customs duties, taxes, or other import fees charged by their country. These charges are not included in the product or shipping price unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: [ farhanrasoolmul@gmail.coml]
Phone/WhatsApp: [ 03211477395]

We appreciate your business and thank you for choosing [Apna Store

]!